How HP Total Care works
Visit
Web Support to troubleshoot the problem you have encountered with your printer.
Should the problem still persist, please call our Customer Hotline at 1 800 425 7737 (toll free) or 033 - 23407400 (toll), our officer will provide you with further support assistance.
If the problem cannot be resolved over the phone, our officer will arrange for a replacement printer to be sent to you within 3 - 5 working days*.
* Service level subjected to changes & unit availability
Shorter turnaround time
We make sure that your printer will be exchanged within 3 - 5 working days, ensuring minimum waiting time and keeping productivity level up.
Extend your warranty for even more coverage
HP Care Pack
Extend and uplift your warranty with HP Next Business Day Unit Exchange Service – Once our HP Careline officer diagnoses the need for a replacement printer, it will be sent to you on the next business day*.
* Service level subjected to stock availability
HP Care Pack
Extend your warranty with more years – Once our HP Careline officer diagnoses the need for a replacement printer, please bring the printer back to an HP Authorized Exchange Point. Your replacement printer will be available for collection at the same HP Authorized Exchange Point within 3 working days*.
* Service level subjected to stock availability
How do I buy HP Care Pack:
- HP Authorized Stores
- Pre-Sale Phone Number
3030 4499 (from mobile)
1800 425 4999 (from MTNL/BSNL line)
